TERMS & CONDITIONS

TERMS & CONDITIONS

GENERAL

1.       Check in at 12.00 noon. Check-out at 12.00 noon. If you are intend to stay more than check out time, your room will be charged by hour.

2.       Key card loss or damaged will be charged RM 20.00

3.       Doodles & writing on the wall is not allowed, if applicable, charge of RM50.00.

4.       Management is not responsible for loss / damage occurred . If guest did not claimed  within a maximum ofa week , the management have right to dispose of the goods.

5.       Any illegal cuttings & flammable / commercial items / heavy equipment is not allowed to be kept in the hotel room. Any explosives, poisons, radioactive substances harmful and combustion of fuel is not allowed in the hotel.

6.       Pets are not allowed at the hotel. Not allowed to bring any type of plant in the hotel room.

7.       You are not allowed to make noise at the hotel & any interference or action which could interfere with other residents, the management have the right to order customers to go out of the hotel room.

8.       You are not allowed to hang clothes or anything else related goods out of the hotel window.

9.       Visitors are not allowed in after 11pm.

10.    Any exchange or transfer of the hotel is not allowed without permission from the Front Desk.

11.    Any damage to the furniture, designs, or anything else that is available in the hotel rooms is the responsibility of the guest

12.    Ensure all equipment, electrical switches and windows should be closed / turned off before leaving.

13.    Prohibited cook or  smoking in the hotel premises while in the hotel.

14.    Please inform the Front Desk if you need ambulance services and hospitals.

15.    Any criminal activity such as fighting, gambling, drugs, play loud video recorder or prostitution is strictly prohibited.

16.    No refund fee for each booking.

17.    Prohibited taking the goods available in the hotel room, if taken, the hotel will charge extra fees in your bill at the rate prescribed goods.

18.    If you are interested to take items in the hotel room as a souvenier, you can buy it direct to the frontdesk.

19.    Pay all the bills during check in and guest must settle the payment before check out

20.    The hotel management will not be responsible for any accident, damage, injury @ loss of goods vehicles owned by the guest

21.    Once check-in and guest cancel the stay, payment will not be refund.




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