BOOKINGS
·
You
can book your stay with us:
o
Online
booking at booking.com
o
Walk
in at any of our Sakiza View Hotel and Shaz Resort
o
Call
our Sales & Marketing Office (office hour only)
·
Your
booking will be charged in full or 50% deposit:
1. Booking
with full payment
Valid until 6am of the next
day and the money will not be refunded.
2. Booking
with 50% deposit
Valid until 11 pm. After 11
pm, the hotel management have right to sell the room and the deposit will be
refunded.
3. Booking
with no deposit
Valid until 8 pm. After 8
pm, the hotel management have right to sell the room.
·
A Booking Confirmation confirming
your booking will be issued within twenty-four (24) hours of a confirmed paid
booking to your registered email address, otherwise, please contact
us
·
Print
out your Booking Confirmation and
present it for check-in at the Sakiza Hotel and Shaz Resort
·
Due to
security reasons, only the Guest named in the Booking Confirmation is allowed to check-in
·
Advertised
room rates are applicable for selected dates only
·
Promotion
rate not valid for online booking at booking.com
·
Room
rates are subject to availability
·
Room rates
are subject to change without prior notice
·
Rooms
are limited and may not be available on public holidays, school breaks and
weekends
·
All
room rates are on a per room per night basis
·
Room
rates may or may not include taxes, VAT or GST (as applicable), service tax,
service charge and/or admin fees depending on Hotel locality.
CANCELLATIONS
Payment made for bookings
are non-refundable :
1. Before booking date
Cancellations before book date, 100% of
the deposit will be refunded
2. At the
booking date
Cancellations
at the booking date (12 noon until 8pm) 50% of the deposit will be refunded.
After 8pm until 12 am the room deposit will
not be refunded if the room is not sold.
3. After
booking date
Cancellations after 12 am at the booking
date, no refund.
·
Change of Guest name and cancellation of booking can only be made
online at our website.
·
Unless otherwise expressly stated, no changes or
cancellation will be allowed for promotional bookings. Please read the terms
and conditions of the relevant promotion carefully, which terms of promotion
shall apply to the booking and shall be binding on you.
CHANGES
No other
changes are allowed but you may cancel your booking (subject to the terms of
Cancellation above) and re-book your stay. Cancellations can only be made
online at our website or direct call to our hotline number.
No comments:
Post a Comment